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StorageMart

13303 Fort Road, Edmonton, AB T5A1C3

Office Hours
MON - FRI9:30am - 5:30pm SAT10am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Trish Fletcher

2 years ago
rating 5.0
Great staff and prices anyone can afford and access when I need!

Helen Krol, Teacher

3 years ago
rating 5.0
The storage area is neat and tidy. It has been easy to store a number of university students extra stuff in there large storage area. Access is easy and convenient! There is lots of room to load and unload and stay dry in our rainy Alberta weather!

Brenda Grant

3 years ago
rating 5.0
StorageMart has made my transition to a temporary new home so much easier than I expected it to be. StorageMart enabled me to still have the independence I rely on while living in a roommate situation for the time being. Even once I am in a permanent home I know I will count on StorageMart to help keep me organized. The staff at the Fort Road location have been such a blessing! They more than met my needs when I first rented my unit and they continue to help me way above the call of duty whenever I need them. When I visit my storage unit I almost always visit the staff and they always greet me with a smile on their face and a servant's heart. It doesn't feel like my stuff is in storage. I feel like I am in storage at my roomate's place and I go 'HOME' to my stuff at StorageMart. I always feel safe there even when I go late at night. Thank you so much Fort Road StorageMart for keeping the porch light on and making it feel like home whenever I visit!

Raymond Paradis

3 years ago
rating 5.0
A wonderful storage facility. The staff are very friendly, knowledgeable and extremely helpful. The facility itself is clean and accessible. We have been with Storage Mart for 5 years and have had nothing but a fantastic experience. I would highly recommend this facility to anyone looking for storage.

curt romaniuk

3 years ago
rating 5.0
No hassle, friendly with a good facility and decent pricing. Free dollys during business hours. Would use them again.

Josh Leclair

3 years ago
rating 5.0
Amazing customer service. My wife and I have both never rented a storage unit before so with many unknowns we were welcomed to storage mart by Simone. Simone went thru all the details and how everything worked she went above and beyond in this process. I wouldn't think of storing my stuff anywhere but this Storagemart location. The unit is very clean and has a excellent secure lot.

Darlene Ceravolo

3 years ago
rating 5.0
These people are really great. I have been using them for 2 years now and I have no complaints.

Hector D

3 years ago
rating 5.0
I escaped from the Fort Mcmurray fire with my 16 foot tool trailer on May 3rd and it was quite a scary situation to say the least. when i arrived to Edmonton with my fiance and my dog. We were very lucky in which we had a place to stay but we were left without anywhere to leave our belongings. i reached on a facebook group to ask for help and Simone at Storage Mart reached out to me and went over and above anything I could have possibly imagined. Her attitude and demeanor are extremely welcoming, Simone was able to turn a really horrible experience for us into a memory in which we will smile when we think of the kindness and generosity of the people of Edmonton. Thanks again so much Simone, we will do the best we can to refer any friends to as our way of thanking you and storage mart :)

F A.

3 years ago
rating 5.0
I have rented a unit with Storage Mart for almost a year at Fort Road location. I have to say this is the best experience I have ever had renting a unit long term. Besides the exceptional customer service I have gotten to know Simone, Parth and Alicia the kindest and helpful employees ever. Thank you all at this location for all the help you've provided me and my family. Best regards, Fatuma

Caroleena Dee

3 years ago
rating 5.0
I like to thank the staff at storage mart for making it easy to store my belonging. I stored here a long time ago and i must say if i had to recommend a storage place to someone, hands down i would suggest Storage Mart the place to go! Thank you for making my move easy during a time where moving seemed so dreadful. Storage Mart was sure a sMart choice :-)

apurva modi

3 years ago
rating 5.0
Storage mart from fort road gave me a great customer service specially from PARTH SHAH..i went there to buy some moving supplies and he helped me throughout the whole sale..i would definitely go back to this location for my further business and i would recommend this location to everyone as well.. Thanks

Eric Pereira

3 years ago
rating 5.0
Affordable storage rates

Tessa Hrechka

4 years ago
rating 5.0
Excellent service! Simone was so helpful at what was a very difficult time in my life. I would highly recommend this location. Great rates and great people!

Shiann Friesen

3 years ago
rating 5.0
My family has been renting a mailbox here for years. The staff is friendly, efficient, and go the extra mile for their customers. The facility is is always clean and organized. I would defiantly recommend!

sandra valani

5 years ago
rating 5.0
Hi...it is a great pleasure to recommend Storage Mart for storing important items that one may own!!! I went thru a divorce awhile ago and was very nervous as to where I should put my Worldly Possessions. I phoned a lot of places and found the storage rates a little too high for what I could afford but, I was very satisfied with Storage Marts rates so I went to check things out!!! At the Fort Road location I was greeted by a very compassionate and knowledge rep named Simone V. She really gave me a lot of comfort as I was storing my stuff as I was heading into an Unknown Direction in my life!!!! She was simply a "Storage Angel" to me with her warm advice...I will never forget her great service!!! Storage Mart is an Awesome Company that really cares about its Customers!!! Plz Enjoy Your life Simone!!! Sandra!!!

Chris Campbell

2 years ago
rating 5.0
Excellent service with a smile. They managed to ensure the best value for me and cheap alternatives. Nicola and Nrupa had outstanding customer service, and would recommend this location to anyone!

Bonnie Rouleau

2 years ago
rating 5.0
They are a great place to store your and they are awesome people to deal with.

Suzanne Morgan

3 years ago
rating 5.0
I have used this Storage Mart in the past, so when I needed storage again there was no question where I would return to! Simone is amazing! Always friendly and helpful. The climate controlled units are clean, well lit, and close to the office which is great. The pricing is competitive, even a little better than the bigger storage chains. I would not hesitate to recommend them to anyone who needed a storage unit. Great service!

Svetlana De Graff

2 years ago
rating 5.0
Very friendly and helpful customer service! Thanks a lot from Pat & me!!!

donna litchfield

1 year ago
rating 5.0
Great staff ,great service,nice prices

keith leverington

1 year ago
rating 5.0
Dealt with Nicole was amazingly helpful and went the extra mile to make sure everything was in order.

rea godlewski

1 year ago
rating 5.0
Great staff, nice and friendly. They help get you the lowest cost possible. Very clean units and property. The best place to rent from in Edmonton

Aziz Bob

1 year ago
rating 5.0
Thanks Nicole for the great job and the service you provided to me , I am with storage mart fort road for more than a year , I like this place well organized , clean and great customer service .

James Guimond

1 year ago
rating 5.0
Looking for a storage facility look no further. Staff are great and friendly and will make sure youre happy with your storage rental. Place is well kept and clean. Inside storage is well lit and access to units are easy and secure.

Rio Colpaert

1 year ago
rating 5.0
Storage Mart really helped us out in our time of need. I'm so happy they were there for us.

Karen Jesso

1 year ago
rating 5.0
Knowledgeable, helpful staff from my phone call to enquire to the staff in the building. I made several phone call inquiries and Tim and Kim won our business. Thank you

Sean Dallas

10 months ago
rating 5.0
Efficient, clean, well-staffed and secured, was needed in between moves, great first-month-free incentive, headed indoor unit, big loading bay, secure entry...used them a few separate times now and if need be will use them again!

John Henry

8 months ago
rating 5.0
Front end staff is awesome! I like the abuse. Please next time fueling your vehicle in the parking lot, call me I will assist. You have my number. Good clean and well monitored storage facility

Nicko Charalambidis

8 months ago
rating 5.0
Very helpful especially regarding special circumstances that may arise unexpectedly. Best storage facility I have dealt with to date. A+

Tee Cusine

8 months ago
rating 5.0
Great staff very accommodating and helpful. Nichole and Chandra are very polite and friendly.

eduardo chris Alvarez de araya

8 months ago
rating 5.0
Great customer service, the girls at the fort road location where very courteous and professional, it was a pleasure dealing with them.Highly recommended.

Mike Toft

8 months ago
rating 5.0
Very helpful staff, Shandra and Nicole were more than accommodating , will definitely recommend this location.

Sky Pirates

8 months ago
rating 5.0
This is the only storage place I know that is clean, the staff are wonderful and they will go out of their way to help you. They constantly put the customer first and you always feel that you are a valued customer as well you are getting value when using their storage facilities. I would always recommend them to people when I know they are looking for somewhere to store their items.

M DV

8 months ago
rating 5.0
I was in a bind and needed storage. The staff was very friendly and helpful, the front area was clean and well set up and the unit was a good size and clean. I highly recommend StorageMart to anyone looking for storage.

Michel Hetu

7 months ago
rating 5.0
The customer service at Fort Road storage mart is second to none. As growing construction company, we were in need of some additional storage, and had some unique requests that other storage facilities were unable or unwilling to accommodate. The management worked with us from day one to find a solution that met our storage needs. It has been a pleasure working with Storage Mart Fort Road. Nicole and Chandra are the best. Highly recommend.

Anita Hunt

7 months ago
rating 5.0
I have never had a storage company that is so accommodating and understanding, plus their staff have always been friendly and courteous. I give them 5 star because they treat me like a 5 star customer. Reliable, friendly, easy to access, and they work with their customers . I'd use their storage service any time.Thanks Storagemart.

Blake Martin

7 months ago
rating 5.0
The Staff!!! I have been a customer for over a year and the staff are fantastic; always helpful, always professional and they are the reason I have kept my business with this location. When I was looking for a locker I checked out several other companies in the area and there was no comparison. The location is very convenient for me and I appreciate that the building is secure, well maintained and clean. I don't see any reason to look elsewhere and I highly recommend StorageMart on Fort Road if you need to place to put your stuff!

Jeff Grimble

7 months ago
rating 5.0
Nice clean location and great customer service. Nicole goes above and beyond and I couldn't ask for anything more. I've been storing my items here for years and never had a problem. Thanks again.

Patricia Klartoft

6 months ago
rating 5.0
Amazing customer service! Nichole and Chandra go above and beyond to meet your needs and have you leave as a happy customer. Will recommend to anyone needing storage!

Mark Gray

6 months ago
rating 5.0
Excellent location, Excellent Service and the staff are top notch! Been a customer of theirs on a few occasions and ALWAYS been treated with respect. I was stuck after moving back to Edmonton and they provided and extra service at no charge above and beyond!! No hesitations on using them again, or recommending them to anyone! Top Notch. :)

Gwen Hanke

6 months ago
rating 5.0
We have rented a unit from Storage Mart, Fort Road for 10+ years. Most striking about the facility beyond the fact it is climate controlled, safe, secure and easily accessible is the staff. Top- notch! Our experiences with Nichole and Chandra have been nothing less than outstanding! These ladies are always deliver a great customer experience. They are very professional, helpful, positive and made our move to a larger unit so easy. This is a place that we would have no reservations in recommending to others!

N V

6 months ago
rating 5.0
The facility is clean and secure. I have not had any issues since applying for a storage unit here. Some would second guess the location, however it is safe and is conveniently located near major roadways. Nichole and Chandra offer friendly customer service and can answer any questions you may have. Im quite pleased with the level of service here at the fort road location and would recommend them to anyone looking for a storage unit to rent.

Gadeed Dalal

6 months ago
rating 5.0
Well knowledgeable staff. Very courteous & respectful. Best prices in the city by far. Location on Fort Road Edmonton is well kept & clean. Secure & safe. Kudos to the management for their professional staff. I will be a repeat customer.

Chris Forth

6 months ago
rating 5.0
The best experience! Staff is friendly and super helpful. I originally rented a small unit but then required a larger one. Staff went out of their way to provide the unit -- and just two over from the original one. They also offered advice when I asked about upgrading to an even larger unit. I would gladly recommend Storage Mart to anyone!!!

Alan Chin

5 months ago
rating 5.0
I am glad that I chose storage mart! The rate is fair and the services that they provided are great. The one at Ford Road location was excellent! The staff are friendly and amazing (Deloris/Nicloe)! I am sure whoever see this review will agree with me:)

Sheldon Masson

4 months ago
rating 5.0
The best rates for premium storage. I have used them several times and the business is solid. The units themselves are clean and easy too access. I will never use another storage company again.

Aliyah Gauri

3 months ago
rating 5.0
Amazing service, excellent rates, and units are very safe and well kept! We had an unexpected delay which caused us to arrive at the facility near closing on a Friday evening. Nonetheless, we were still met with excellent customer service - to the point that Nichole stayed a little later to show us exactly where our unit was, how to safely access it, and that it met our needs. Would 100% recommend to anyone in need of a storage space!

Gwen Hanke

6 months ago
rating 5.0
We have rented a unit from Storage Mart, Fort Road for 10+ years. Most striking about the facility beyond the fact it is climate controlled, safe, secure and easily accessible is the staff. Top- notch! Our experiences with Nichole and Chandra have been nothing less than outstanding! These ladies are always deliver a great customer experience. They are very professional, helpful, positive and made our move to a larger unit so easy. This is a place that we would have no reservations in recommending to others!

Sheldon Masson

1 month ago
rating 5.0
The best rates for premium storage. I have used them several times and the business is solid. The units themselves are clean and easy too access. I will never use another storage company again.

Alex Szwydkiw

2 years ago
rating 4.0
All ways have storage when I need it, a bit expensive but you pay for what you need.

dougiespeare123

3 years ago
rating 4.0
Friendly staff. Came at 530, they were closed and ready to go home and let me run in really quickly to grab one item I desperately needed. Really appreciate that.

Leonardo Justiniano

4 years ago
rating 4.0
Great customer service!

Elaine Gillman

3 years ago
rating 4.0
My inquiry on phone to booking a unit was smooth going. The people are very knowledgeable about all questions that I asked. My first trip to the Units was awesome. People were friendly, courteous and helpful. The premises where spotless an had no bad odors like some places I have been to. The all over experience was one I will be happy to recommend my friends.

Bari Demers

3 weeks ago
rating 4.0
We searched five different storage spots and found Storage Mart the best solution for our needs. They provide heated storage which is a nice feature. It has good security from the closed gates to the building itself. The staff are courteous and willing to help out their customers. An important plus these days. The only thing I would suggest, is to provide more information about the storage unit thats on sale. For example, the 5 x 10 unit for rent Storage Mart was offering, so happened to be up a flight of stairs. Because of this, we didnt want to go up a flight of stair every time we wanted to store our personal belongings. Plus there isnt any elevator. Of course, due to the fact we didnt want to haul our stuff up a flight of stairs, the price went up by $25 per month. So now were paying $185 per month plus tax. And then, we werent informed about the fact you must have insurance on your belongings in storage. I had thought that would have been included in the price. That would of been another $20 per month. So, after a little of discussion, they honoured our request and gave the storage spot for $185 per month. Far cry from $160 per month, but we were happy for them working things out with us. I would recommend Storage Mart, but just be aware of sale prices and exactly what that gives you. Its a good safe heated storage unit spot. For Canada , thats so important here. Thank you for the service that we required. Bari

Andre Parent

3 years ago
rating 2.0
Your staff is awesome. It is just the add on charges that jerk my chain and the constant change in my bill as time goes bye. I have been with you for a few years. Because of these continuous changes I will keep looking for a better deal and there are more and more being offered. Only reason I am still with you is because of your staff. Great job guys and Thanks.

Pinto Forgetto

2 years ago
rating 2.0
only way out after hours is with a vehicle. bathrooms are often locked or out of service. but not too badly.priced. definately not as secure as they say they are though

Alex B

2 years ago
rating 1.0
Every time I went here during the day you were closed. Your sign said be back at X time and 40 minutes after that time you were still gone. I called multiple times and you didn't answer. Super not impressed with trying to move in...

micheal steinhauer

1 year ago
rating 1.0
Dealt with a Nicole after our locker was broken into. Was pretty much accused of stealing my own stuff. I would not recommend this company to anyone. Very horrible customer service.

M S

1 year ago
rating 1.0
Dealt with a Nicole after our locker was broken into. Was pretty much accused of stealing my own stuff. I would not recommend this company to anyone. After looking around the property, I noticed a hole has been cut in their fence and that another hole has been made in the wooden fence to get into their compound. Once we brought this to the attention of the people in the office, we were told we'd need to have the police come another day because they closed in a few hours and they aren't waiting for them. After telling them that this is a big deal because my stuff was stolen (in a very calm and polite manner) I was informed by Nicole that she will call the police on me and let them know I'm holding her hostage. After waiting until the police arrived, they couldn't understand why we were treated the way we were. Very bad horrible customer service, apparently If your lock is cut, you stole your own stuff.

Cathy Caster

1 year ago
rating 1.0
The units are very dirty and mouse infested. When I moved out the entire floor of the unit was encrusted in mouse excrement. There were also large vampire moths flying around in there. And I found ten dead mice. I had to throw out all my furniture and half of my belongings. Also, a man smeared shut all over my storage door, from unit B228 and took a large dump by my unit door. I was forced to clean in up and had to touch his feces. Further, my door broke in wintertime and I had to wait 8 hours outside while they got a door repairman, for the storage locker. Also at least 3 of my friends had all their property stolen from their unit without insurance. The cops were always there dealing with storage locker theft. My friend who was robbed said this storage place is the most robbed in the city. Also they got security and they were always harassing me. Because Palliser security comes there twice a day. Further I was bullied by a number of people there who would park by my unit and harass me. And walk behind me pushing me when I was there. Also, a renter next to me lived there last summer with her baby and husband for two weeks in their unit. When they left they put a large dildo next to my storage locker door. Also in the summer large amounts of mice come up from the railroad tracks. They run inside all the outdoor units. Some even crawled up the back of my pants. And jumped in my bag, another woman was screaming because they were running through her stuff outside. The mice easily crawl through closed outdoor units.
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rating 5.0
3 Reviews
Write a Review

Joan M.

1 year ago
rating 5.0
I have had a locker here for a few years. I went to access my locker Thanksgiving weekend and noted that not only is the gate locked, but the building is...

Raydel L.

1 year ago
rating 5.0
Customer service excellent. Very clean place. Working here will be great then happy all day nice smile and very helpful. I use another storage before but...

Jessica R.

3 years ago
rating 5.0
My husband went here yesterday to inquire about Renting a storage unit and he had such great customer service that he asked me to write a yelp review. He...
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